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How Gambling Works

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Skill & Knowledge

Learn how skill and knowledge factor into games of chance

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Finding Help

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Finding Help

If you find yourself gambling too much, or if it no longer feels like a game, there’s help if you need it.

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Training Videos

The training videos are designed to help you feel confident operating and maintaining your lottery equipment providing you with demonstration and information. The videos are best viewed with Mozilla Firefox and Google Chrome web browsers and on Smartphones.

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Lottery Terminal Training Videos

Learn how to operate and maintain the lottery terminal including cancelling tickets, printing reports and cleaning best practices. 


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Self-Serve Terminal Training Videos

Learn how to access and maintain the hardware components of the Self-Serve Terminal to maintain functionality and minimize the chance of issues.  Videos include how to load paper, maintaining the ticket scanner, maintaining the bill acceptor and resetting the terminal. 


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Pull Tab Vending Machine Training Videos

Learn how to access and maintain the hardware components of the Pull Tab Vending Machine to maintain functionality and minimize the chance of issues.  Videos include how to load pull tab tickets, maintaining the bill cartridge and resetting the machine.