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How Gambling Works

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Skill & Knowledge

Learn how skill and knowledge factor into games of chance

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Finding Help

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Finding Help

If you find yourself gambling too much, or if it no longer feels like a game, there’s help if you need it.

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Self-Serve Terminal

The videos are best viewed on Mozilla Firefox and Google Chrome web browsers and Smartphones. 

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Loading Paper into the Self-Serve Terminal

Learn how to load the paper into the Self-Serve Terminal properly preventing printer jams and reducing instances for technical support


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Cleaning the Ticket Scanner in the Self-Serve Terminal

Learn how to access and clean the ticket scanner which will prevent jamming.


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Resetting the Self-Serve Terminal

Learn how to reset the Self-Serve Terminal should Lottery Support Hotline ever instruct you to do so.


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Correcting the Bill Acceptor in the Self-Service Terminal

Learn how to properly handle the bill acceptor and bill stacker to reduce the chance of issues.