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How Gambling Works

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Skill & Knowledge

Learn how skill and knowledge factor into games of chance

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Finding Help

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Finding Help

If you find yourself gambling too much, or if it no longer feels like a game, there’s help if you need it.

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Training & Certification

Welcome! The Training & Certification pages are designed to provide you with tools and resources to help you train your staff and feel confident managing your lottery business.

 

 

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Get Lotto! Certified

To sell, validate or payout lottery tickets you must be certified by BCLC.


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BCLC Retailer Database - Staff Update Form

Use the online 'Staff Update Form' to add, remove or change a staff name in the BCLC Retailer Database. You may also provide staff changes to your Territory Manager or call Lottery Support Hotline at 1-800-667-1649.


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Lottery Equipment Training Videos

Watch training videos to learn best practices for operating and maintaining your lottery equipment including the lottery terminal, self-serve terminal and pull-tab vending machine.  Proper maintenance and operation will reduce instances of issues with your lottery equipment.


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Training Resources

Access a selection of manuals, reference guides and e-courses to help you manage your lottery business and equipment more effectively.