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How Gambling Works


Skill & Knowledge

Learn how skill and knowledge factor into games of chance

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Finding Help


Finding Help | GameSense

If you find yourself gambling too much, or if it no longer feels like a game, there’s help if you need it.

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Training & Certification

Welcome! The Training & Certification pages are designed to provide you with tools and resources to help you train your staff and feel confident managing your lottery business.



Certificate of Completion

Get Lotto! Certified

To sell, validate or payout lottery tickets you must be certified by BCLC.


BCLC Retailer Database - Staff Update Form

Use the online 'Staff Update Form' to add, remove or change a staff name in the BCLC Retailer Database. You may also provide staff changes to your Territory Manager or call Lottery Support Hotline at 1-800-667-1649.


Lottery Equipment Training Videos

Watch training videos to learn best practices for operating and maintaining your lottery equipment including the lottery terminal, self-serve terminal and pull-tab vending machine.  Proper maintenance and operation will reduce instances of issues with your lottery equipment.


Training Resources

Access a selection of manuals, reference guides and e-courses to help you manage your lottery business and equipment more effectively.