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How Gambling Works


Skill & Knowledge

Learn how skill and knowledge factor into games of chance

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Finding Help


Finding Help

If you find yourself gambling too much, or if it no longer feels like a game, there’s help if you need it.

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Lotto! Manuals & Training Courses

Click on the links below to review training resources applicable to your lottery network. Demonstrate good customer service and integrity by being knowledgeable about all aspects of your lottery business and equipment.

Lottery Manuals

All Networks

Self-Guided Retailer Training Program - Updated May 11, 2016

Lotto! Certification Handbook - Updated November 1, 2016

BCLC Lotto! Equipment Guide - Updated June 2016

Lotto! Online Product Guide - Updated Oct 18, 2016


Retail Network

Retail Network New Owner Manual - Updated May 11, 2016

Hospitality Network

Hospitality Network New Owner Manual - Updated May 11, 2016

Self Service Terminal Quick Reference Guide - Updated June 2016  

Pull Tab Only Certification Handbook - Updated August 2, 2016

Pull Tabs Validation Refresher - Sept 2016

Lotto Express Network

Lotto! Express Supervisor's Handbook - Sept 9, 2016

Lotto! Express Cashier Quick Reference Guide - Sept 9, 2016